Help build documentation that writes itself
HappySupport is a small team based in Stuttgart and Heilbronn. We automate the work that costs support and product teams the most time: writing help articles, updating screenshots, keeping translations in sync. Whoever joins us sees their own work in front of real customers within days.
Where we are hiring right now
Two working student roles and one open door, in case you bring something we have not posted yet.
Engineering
Working Student Software Engineering (m/f/d)
Help build the platform that generates help articles and keeps them current. TypeScript, React, Node and a lot of AI inside the product.
- Working student, part time
- Stuttgart · Heilbronn
- About 16 hours per week
- Hybrid possible
Marketing and growth
Working Student Market Research (m/f/d)
Find out where support and documentation teams really lose time, and turn that into decisions for product and marketing.
- Working student, part time
- Heilbronn · Stuttgart
- About 16 hours per week
- Hybrid possible
All areas
Open Application (m/f/d)
No matching role, but you want to join us? Tell us what you can do and what you would build here.
- To be agreed
- Stuttgart · Heilbronn
- Hybrid possible
Values that shape the everyday
Six things that actually hold here. If three of them feel foreign to you, this is probably not the right fit.
You build what customers use tomorrow
We ship several times a week. What you build on Monday sits in front of customers on Wednesday, feedback from the support inbox included.
Small team, real ownership
We stay small on purpose. Instead of working through tickets you get whole topics, from the first sketch to the release.
Learning counts as work time
AI tools, new frameworks, customer interviews: whatever moves you forward happens during work hours, not after them.
AI is a tool, not decoration
We build with AI and use it ourselves every day. Here you learn to apply models so the result gets better, not just faster.
Writing instead of meetings
Decisions get written down briefly so everyone can read up on them. The calendar stays free for focused work.
Close to real users
Feedback reaches us unfiltered: from the support inbox, from customer calls, from usage itself. Within days you see whether your work holds up.
Stuttgart and Heilbronn
Two locations in Baden-Württemberg, one team. You work wherever it fits your university better, and hybrid when the week calls for it.
At home in the Kessel
Stuttgart is where we started, and where a large part of product development happens, surrounded by universities and one of the densest software regions in Germany.
We meet here for product days, customer meetings, and everything that works better in front of a whiteboard than on a video call.
Stuttgart, Baden-Württemberg
Campus Founders at the Bildungscampus
At the Bildungscampus in Heilbronn we sit with the Campus Founders, in the middle of one of the most active startup ecosystems in southern Germany. That address is also our registered office.
For students at TUM Campus Heilbronn, DHBW and Hochschule Heilbronn it is a short walk.
c/o Campus Founders, Bildungscampus 11, 74076 Heilbronn
Just send us an email
No application portal, no account, no questionnaire. A short email with your CV or a link to your work is enough for the first step.
Contact
Niklas GysinnFounderApplications
contact@happysupport.aiResponse time
Usually within three working days
Language
German or English