The self-service software that keeps itself up to date
HappySupport is self-service software with a help center, internal knowledge base, AI chatbot, ticket inbox and in-app help from one source. Record your product once; HappySupport creates the content and flags what goes out of date with every release.
These teams document with HappySupport
Most teams stitch self-service together: one tool for the help center, one for the chatbot, one for product tours. Each tool holds its own copy of the content, and every copy goes stale on its own.
What is self-service software?
HappySupport is self-service software for SaaS teams: a help center, an AI chatbot and in-product help that let customers solve problems themselves, with a ticket inbox for what they cannot. All of it runs from one source of articles, and HappySupport flags the ones that go out of date when the product changes.
The HappySupport suite starts at 129 euros per month on Starter. Customer AI answers and updates from your code repository come with Professional at 399 euros, in-app banners and guided tours with Scale at 899 euros. Every plan can be tested free for 14 days.
Content comes from your product, not a text editor
The recorder captures a click path and turns it into a finished article: steps, screenshots and translations included.
Technical content is generated straight from your code, release by release. Nobody retypes what the product already knows.
The difference: content that keeps itself up to date
Any self-service software is only as good as its content three months after launch. That is why HappySupport watches your product and detects which articles a change affects.
Screenshots, steps and translations are updated before customers see outdated answers. That is the core of the suite, not an add-on.
A chatbot that answers from current articles
The AI assistant answers customer questions straight from your knowledge base, with citations instead of hallucinations.
Because the articles stay current, so do the answers: in the help center, in the widget and inside your product. When the chatbot cannot help, it escalates to your team: the conversation lands as a ticket in the inbox and your team replies by email.
Tours, banners and help inside the product
Product tours, announcements and contextual help appear where users are working, fed by the same articles.
No separate onboarding tool with its own content upkeep: a banner shows what is new, and the steps walk users through the product.
Everything for self-service, one source
Six building blocks that share the same content, instead of six tools with six copies.
Public help center
Beautiful, searchable, on your domain.
Internal knowledge base
Private knowledge with access control, SSO and roles.
AI chatbot
Answers from your articles, with citations.
Ticket inbox
Escalated chats and requests, answered by email.
Tours and banners
Onboarding and announcements inside the product.
Translations included
Every language stays in sync with the source.
EU hosting
Hosted in Germany, GDPR-compliant with DPA.
The suite in detail
Every building block has its own page with features, examples and pricing.
Help center
The public help center that keeps itself up to date.
Internal knowledge base for your team
Internal knowledge, protected and searchable.
AI answers
Generative answers from your content.
In-app messaging
Tours, banners and hints inside the product.
Recorder
A recording becomes a finished article.
Self-updating documentation
The core: content that keeps pace with the product.
Built for teams like yours
Self-service software, in detail
What it costs, what it answers from and what it prevents.
Is there a free version?+
There is no free plan, but every plan can be tested free for 14 days. After that, Starter costs 129 euros per month, Professional 399 euros and Scale 899 euros, flat rather than per seat.
Does the chatbot answer only from our own documentation?+
Yes. The AI chatbot answers only from your help center articles and cites the ones it used. What it cannot answer goes to your team as a ticket with an AI summary.
Does it flag stale articles?+
Yes, from Professional. Git Handoff flags the articles a code change affects, and the nightly audit flags stale articles, broken links and duplicate titles or meta descriptions.
How many tickets does self-service software prevent?+
HappySupport does not publish an average deflection rate, because it depends on how many of your requests your articles cover. The support cost calculator estimates it for your ticket volume.
Your help center, ready before your coffee.
Start for free and publish your first article today.
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