HappySupport
Self-Service Suite

The self-service software that keeps itself up to date

Help center, internal knowledge base, AI chatbot and in-app help from one source. Record your product once; HappySupport creates the content and keeps it current with every release.

These teams document with HappySupport

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Most teams stitch self-service together: one tool for the help center, one for the chatbot, one for product tours. Each tool holds its own copy of the content, and every copy goes stale on its own.

HappySupport is one suite with one source: articles are created once and feed the help center, chatbot, widget and in-app help. When your product changes, affected content is detected and updated automatically.

Content creation

Content comes from your product, not a text editor

HappySupport recorder turning a screen recording into an article

The recorder captures a click path and turns it into a finished article: steps, screenshots and translations included.

Technical content is generated straight from your code, release by release. Nobody retypes what the product already knows.

Always current

The difference: content that keeps itself up to date

HappySupport detecting articles affected by a product change

Any self-service software is only as good as its content three months after launch. That is why HappySupport watches your product and detects which articles a change affects.

Screenshots, steps and translations are updated before customers see outdated answers. That is the core of the suite, not an add-on.

AI chatbot

A chatbot that answers from current articles

AI assistant answering a customer question with a citation

The AI assistant answers customer questions straight from your knowledge base, with citations instead of hallucinations.

Because the articles stay current, so do the answers: in the help center, in the widget and inside your product.

In-app help

Tours, banners and help inside the product

In-app tour guiding a user through the product step by step

Product tours, announcements and contextual help appear where users are working, fed by the same articles.

No separate onboarding tool with its own content upkeep: a banner shows what is new, and the steps walk users through the product.

The suite

Everything for self-service, one source

Five building blocks that share the same content, instead of five tools with five copies.

Public help center

Beautiful, searchable, on your domain.

Internal knowledge base

Private knowledge with access control, SSO and roles.

AI chatbot

Answers from your articles, with citations.

Tours and banners

Onboarding and announcements inside the product.

Translations included

Every language stays in sync with the source.

EU hosting

Hosted in Germany, GDPR-compliant with DPA.

Building blocks

The suite in detail

Every building block has its own page with features, examples and pricing.

Who it is for

Built for teams like yours

Your help center, ready before your coffee.

Start for free and publish your first article today.

HappySupport