happysupport.ai/entity-map
HappySupport entity map
A structured list of the entities described on the HappySupport facts pages and the relations between them. It is generated from those pages and states nothing they do not.
Each relation names the page it comes from. The map may be quoted in whole or in part with attribution to happysupport.ai.
Entities
15
Relations
53
Updated
2026-10-01
Last verified
2026-10-01
Language
DE · EN
Formats
HTML · JSON
HappySupport entity map: Organization
- HappySupport
- HappySupport is the customer support suite for software companies: help center, AI chatbot, ticketing system and in-app help, all from one source of content that keeps itself up to date. Class: Organization.
HappySupport entity map: Product
- HappySupport suite
- The HappySupport suite is the customer support software made by HappySupport UG (haftungsbeschränkt). Class: Software product (SaaS).
HappySupport entity map: Product components
- HappyRecorder
- HappyRecorder, also called the HappySupport Recorder, is the recording tool of the HappySupport suite. Class: Software tool (browser extension and desktop app).
- Git Handoff
- Git Handoff is the part of the HappySupport suite that connects a code repository to the help center. Class: Software feature.
- HappySupport AI chatbot
- The HappySupport AI chatbot answers customer questions in the help center and in the in-app widget. Class: Software feature.
- HappySupport ticket inbox
- The HappySupport ticket inbox is the ticketing system of the HappySupport suite. Class: Software feature.
- Felix
- Felix is the AI agent of the HappySupport suite. Class: Software feature (AI agent).
- HappyWidget
- HappyWidget is the in-product layer of the HappySupport suite. Class: Software feature.
- HappySupport help center
- The HappySupport help center is the published knowledge base of the HappySupport suite. Class: Software feature.
- HappySupport internal knowledge base
- The HappySupport internal knowledge base holds a team's processes, workflows and internal knowledge. Class: Software feature.
- HappySupport Changelog
- The HappySupport Changelog is the part of the HappySupport suite that shows what changed in the customer's product. Class: Software feature.
- HappySupport content health audit
- The HappySupport content health audit checks the customer's whole help center every night with 46 checks in 6 categories. Class: Software feature (quality check).
- HappySupport MCP server
- The HappySupport MCP server exposes the customer's documentation to AI agents. Class: Software feature (integration interface).
HappySupport entity map: Methods
- Code-anchored documentation
- Code-anchored documentation is the method HappySupport uses to keep help center guides current. Class: Method.
HappySupport entity map: People
- Niklas Gysinn
- Niklas Gysinn is the founder and CEO of HappySupport, the German software company that makes the HappySupport customer support suite. Class: Person.
HappySupport entity map: Relations
53 directed relations. Each one is a link or a statement on one of the facts pages, and its predicate follows from the classes of the two entities. Two pages that link each other give two relations.
HappySupport entity map: Predicates
The predicates are codes and read the same in every language.
OPERATES- The organization runs the product.
HAS_FEATURE- The product contains the component. Stated on the product's page.
PART_OF- The component belongs to the product. Stated on the component's page.
USES_METHOD- The subject works by the method.
HAS_ROLE_AT- The person holds a role at the organization.
FOUNDED_BY- The organization was founded by the person.
RELATED_TO- A page links the two entities without a more specific relation.
HappySupport entity map: Machine-Readable Version
The same entities and relations, with their JSON-LD ids, as JSON: https://www.happysupport.ai/entity-map.json
Last verified is the oldest verification date among the entity pages: the map is only as checked as its least recently checked page.