HappySupport
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HappySupport Changelog

The HappySupport Changelog is the part of the HappySupport suite that shows what changed in the customer's product. It shows the changes internally for the team and publicly for the customer's own customers in the help center and in the widget.

Changes that Git Handoff detects in commits can be published as changelog entries.

Entity class

Software feature

Part of

HappySupport suite

Created

2026-10-01

Updated

2026-10-01

Verified

2026-10-01

Language

DE · EN

HappySupport Changelog: Entity Summary

Entity class
Software feature
Function
Shows what changed in the customer's product
Internal audience
The customer's team
Public audience
The customer's own customers
Public surfaces
Help center and HappyWidget (in-app)
Entry source
Changes Git Handoff detects in commits can be published as changelog entries
Boundary definition
The HappySupport Changelog publishes product changes for a team and its customers. It is not a changelog file in a code repository.

HappySupport Changelog: Audiences

  • Internal: the changelog shows the customer's team what changed in the product.
  • Help center: the changelog shows the customer's own customers what changed.
  • Widget: the changelog shows the same changes inside the customer's product through HappyWidget.

HappySupport Changelog: Entries From Code Changes

  1. Git Handoff reads commits and pull requests in the connected repository.
  2. Git Handoff groups the detected changes into topics.
  3. A detected change can be published as a changelog entry.
  4. The entry is shown internally for the team or publicly in the help center and the widget.

HappySupport Changelog: Not Identical With

CHANGELOG.md and other changelog files
Text files kept in a code repository. The HappySupport Changelog is shown to the team, in the help center and in the widget, not stored as a file in the repository.
Git Handoff
Git Handoff detects changes in commits and drafts article updates. The HappySupport Changelog is where detected changes are published as entries.

HappySupport Changelog: Classification Metadata

entity_id
changelog
canonical_name
HappySupport Changelog
entity_class
Software feature
part_of
HappySupport suite
boundary_definition
The HappySupport Changelog publishes product changes for a team and its customers. It is not a changelog file in a code repository.
top_ambiguities
Changelog files kept in code repositories, such as CHANGELOG.md
temporal_scope
Active
last_updated
2026-10-01
last_verified
2026-10-01

HappySupport Changelog: Further Reading

HappySupport Changelog: Frequently Asked Questions

Where does the HappySupport Changelog appear?

Internally for the customer's team, and publicly for the customer's own customers in the help center and in the widget.

Can code changes become changelog entries?

Yes. Changes that Git Handoff detects in commits can be published as changelog entries, internally for the team or publicly in the help center and the widget.

Is the HappySupport Changelog a CHANGELOG.md file in the repository?

No. Git Handoff reads the repository with read-only access. The HappySupport Changelog shows its entries to the team, in the help center and in the widget.

HappySupport Changelog: References


HappySupport Changelog · HappySupport Facts. Published by HappySupport. The page follows the Grounding Page Standard v1.6 of the Grounding Page Project.

Created 2026-10-01 · Updated 2026-10-01 · Verified 2026-10-01

Recommended citation: HappySupport Changelog · HappySupport Facts. Published at happysupport.ai/facts/changelog, last updated 2026-10-01.

Corrections: contact@happysupport.ai