HappySupport
Pricing

Pricing that fits your team

Transparent pricing for every team. Start for free and grow with HappySupport, with no hidden costs or surprises.

Free trial

0€/ 14 days

Try HappySupport without a credit card.

Features:

  • 10 active articles
  • 1 knowledge base
  • GitHub connection
  • AI editing & generation
  • 1 language
  • Automatic screenshot updates
  • AI screen recorder

Starter

129€/ month

For SaaS teams just launching their help center.

Features:

  • 50 active articles
  • 1 knowledge base
  • Limited agent actions
  • AI screen recorder
  • 100 searches / mo
  • 1 user
  • AI article generation
  • Analytics & feedback

Professional

Popular
399€/ month

For SaaS teams that need more automation.

Everything in Starter, plus:

  • 300 active articles
  • 3 knowledge bases
  • Multi-repo Git updates
  • 1 localization
  • 500 searches / mo
  • 5 users
  • Glossary
  • 50 screenshot updates

Scale

899€/ month

Maximum usage and security.

Everything in Pro, plus:

  • 750 active articles
  • 10 knowledge bases
  • Unlimited agent actions
  • 5 localizations
  • 2000 searches / mo
  • 10 users
  • In-app onboarding agent
  • 200 screenshot updates
Add-ons

Add-ons for every plan

Extend any plan with in-app activation and an AI support chatbot.

In-app activation

Add-on

In-app tours and in-app communication (banners).

349€/ month

What's included:

  • 10,000 MAU included (monthly active users)
  • Launch in-app tours from recorded guides
  • Communicate with users inside your app

AI support chatbot

Add-on

Deflect support requests.

100€/ month

What's included:

  • 350 conversations included
  • Smart handover to a human agent
  • Automatically trained on your help center knowledge
Comparison

All features in detail

14-day trial
0€
Start for free
Starter
129€/mo
Get started
Professional
399€/mo
Get started
Scale
899€/mo
Get started
Knowledge base management
Number of help centers
1
1
3
10
Editor (Markdown, advanced WYSIWYG)
Glossary & terminology
Tags
Categories & folders
Analytics
Article feedback
Smart internal search
Help article management
Articles per month
10 one-time
10
30
60
7 help article templates
HappyRecorder + DOM Capture
AI article writer
Article status (draft, published)
Share articles privately via link
Downloadable articles (HTML, PDF)
Automatic translation
1 localization
up to 10 localizations
Keep documentation up to date
GitHub handoff sync
Active articles (total)
10
50
300
750
Automatic screenshot updates (Beta)
10 one-time
50/month
200/month
In-app onboarding tours and communication
Banners & in-app messaging (coming soon)
In-app onboarding agent (coming soon)
User session tracking (coming soon)
Help center visibility
Optimized for LLMs & AI agents
Meta title and description
Robots.txt
Automatic sitemap
Automatic Open Graph
Reduce support tickets
AI chatbot
100 queries/month
500 queries/month
1500 queries/month
MCP server (coming soon)
Team & collaboration
User seats (incl.)
1
1
5
10
Collaboration features
Customization & branding
Custom branding
Custom domain
Migration & import
1-click Zendesk import
Migration from other help centers
Security & service
GDPR-compliant
No AI model training
EU / German servers
Support
Standard
Standard
Priority
Premium
Testimonials

Teams that document faster

Join them
Every product update used to mean a week of updating screenshots and rewriting guides. Now our docs update themselves. My team finally works on customer success instead of content maintenance.
Lisa AlberLisa AlberDirector of Customer Success
We hired 2.5 full-time people just to build and maintain our help center. HappySupport would have saved us over €5,000/month.
Fabian SilbererFabian SilbererCo-Founder of sevDesk and investor in HappySupport
We had 200+ Zendesk articles and no idea which ones were still accurate. Now we know. Automatically.
Benedikt BrandBenedikt BrandCEO of Flip
Frequently asked questions

Everything else you need to know

Cannot find what you are looking for? Write to us, we are happy to help.

Do I need a credit card for the trial?+

No. You can try HappySupport free for 14 days without a credit card. You only add a payment method when you switch to a paid plan.

What counts as an “active article”?+

Every published help article in one of your knowledge bases counts as an active article. Drafts and archived articles do not count.

Can I change my plan at any time?+

Yes. You can upgrade or downgrade at any time. When you upgrade, the difference is billed pro rata; when you downgrade, the new price applies from the next billing period.

Where is my data stored?+

On servers in Germany and the EU. HappySupport is GDPR-compliant and does not use your content to train AI models.

What happens after the trial?+

After 14 days you can switch to a paid plan. Without an upgrade, your content is paused but not deleted, so you can pick up right where you left off at any time.

Do you offer custom enterprise plans?+

Yes. For higher volumes, additional user seats, or special security requirements, we are happy to put together a custom offer. Just get in touch.

Your help center, ready before your coffee.

Start for free and publish your first article today.

HappySupport