HappySupport
In-app messaging

Reach your users where they already are, inside your product

Announce maintenance, launch features and guide users through your app with banners, in-app tours and contextual tips. Every message is driven by your help center, so nothing ever goes stale.

These teams document with HappySupport

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Emails get ignored and support tickets pile up, while the one answer your users need is sitting in a help center they never open.

In-app messaging brings the message to them: a banner for the outage, a tour for the new feature, a tip on the exact screen where they are stuck.

Three ways to reach users

From a quiet tip to a full walkthrough

Announcement and maintenance banners a full-width bar for outages, maintenance windows and launches, shown both inside your product and on your help center, branded and dismissible.

A maintenance banner pinned to the top of a product

Guided in-app tours turn any help article into a step-by-step walkthrough that anchors to real elements and walks users through your UI.

A guided in-app tour highlighting a button with a caption

Contextual tips point at a single element with a callout, so the right hint appears exactly where and when it is needed.

A contextual tip pointing at an element in the product
Always up to date

In-app tours that keep working after an update

Product changes automatically reflected in help content

Most in-app messaging tools make you build and maintain every tour by hand in a separate tool. The moment your UI changes, the tour breaks and someone has to rebuild it.

HappySupport drives banners and tours from the same self-updating help center content you already keep current, so your in-app guidance stays accurate with every release.

Control and targeting

Show the right message to the right users

The HappySupport dashboard for managing in-app messages

Decide where each message appears, when it shows and who sees it, then dismiss it for everyone or bring it back with a single click.

No code on your side. Configure everything from your HappySupport dashboard and publish in seconds.

Your help center, ready before your coffee.

Start for free and publish your first article today.

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