Help center audit

awork

As of Aug 2, 2026

This report comes from a public crawl of the awork help center. It covers 304 articles across German and English. Every number is read from the sitemap and the pages themselves, none of it is estimated.

Open the help center awork website

support.awork.com

Start page of the awork help center, as it looked when the audit ran

100

Health score

excellent

out of 100

Platform

HappySupport

Articles total

304

Content age map

One tile per article, sorted from freshest to most outdated.

0%0 percent of the German articles are older than six months

Fresh under 1 month 152
Ripe 1 to 3 months 0
Turning 3 to 6 months 0
Stale 6 to 12 months 0
Rotten over 1 year 0

Half the library is under 9 days old. The other half stretches back 25 days.

Changes over time

Articles changed per month over the last 24 months. Each bar counts the articles whose last change falls in that month.

152 articles changed over the last 24 months. The busiest month was July 2026, with 152 articles.

September 2024: 0 articles
October 2024: 0 articles
November 2024: 0 articles
December 2024: 0 articles
January 2025: 0 articles
February 2025: 0 articles
March 2025: 0 articles
April 2025: 0 articles
May 2025: 0 articles
June 2025: 0 articles
July 2025: 0 articles
August 2025: 0 articles
September 2025: 0 articles
October 2025: 0 articles
November 2025: 0 articles
December 2025: 0 articles
January 2026: 0 articles
February 2026: 0 articles
March 2026: 0 articles
April 2026: 0 articles
May 2026: 0 articles
June 2026: 0 articles
July 2026: 152 articles
August 2026: 0 articles

Health score

A weighted value across five areas. Anything we could not measure is left out rather than counted as a zero.

FreshnessWeight 35100
StructureWeight 1598
FindabilityWeight 20100
AI readinessWeight 20100
MultilingualWeight 10100

What stands out

Every statement names the number it came from.

Worth fixing

3 findings

On Jul 30, 2026, 59 articles share the same change date, which is 38.8 percent of the library. That points at a migration rather than at real edits.
On Jul 8, 2026, 51 articles share the same change date, which is 33.6 percent of the library. That points at a migration rather than at real edits.
The articles offer no way to give feedback, so there is no signal about which article is not working.

Good

2 findings

Only 0 percent of the articles are older than six months. This library is being maintained.
All 9 AI crawlers we checked are allowed to read this help center.

Languages

Coverage relative to the primary language. Lag measures how many days a translation trails its source.

Language	Articles	Coverage	Lag
GermanPrimary	152	100%	no data
English	152	100%	0 days

Visibility to AI answers

Whether ChatGPT, Claude and Perplexity are allowed to read and cite this help center at all, and whether they can tell how current an article is.

Crawler access

GPTBotallowed
OAI-SearchBotallowed
ChatGPT-Userallowed
ClaudeBotallowed
PerplexityBotallowed
Google-Extendedallowed
Applebot-Extendedallowed
CCBotallowed
Bytespiderallowed

llms.txt

present

Structured data

BreadcrumbList, CollectionPage, EntryPoint, HowTo, HowToStep, ImageObject, ItemList, ListItem, Organization, SearchAction, TechArticle, WebSite

Visible change date

on 97.5 percent of the sampled pages

Findability

Based on a sample of 40 article pages. The values describe that sample, not every single page.

100
Meta descriptions
100 percent
100
Canonical tags
100 percent
100
Exactly one H1
100 percent
100
Images with alt text
100 percent
0
Very short articles
0 percent
0
Feedback control
0 percent
97.5
Breadcrumbs
97.5 percent
0
Table of contents
0 percent

Words per article: 655 median
Images per article: 3 median
Search in the help center: present

The oldest articles

Up to 30 articles, sorted by when they last changed.

/de/articles/awork-connect-als-externer-user-nutzen-MKMDk6UEuYPHJul 8, 2026/25 days
/de/articles/meine-erfassten-zeiten-LMts6rBFNToeJul 8, 2026/25 days
/de/articles/eine-rechnung-erzeugen-zc6ul6qOsOG4Jul 8, 2026/25 days
/de/articles/die-awork-browser-erweiterung-zur-zeiterfassung-chrome-and-arc-yTrf7w4JtckhJul 8, 2026/25 days
/de/articles/prompt-beispiele-fur-awork-ai-kh1wx4SxiPcIJul 8, 2026/25 days
/de/articles/hilfreiche-ai-tools-WcODSx9i2aLVJul 8, 2026/25 days
/de/articles/awork-mobile-app-ios-and-android-CGahmxpwnIGJJul 8, 2026/25 days
/de/articles/os-agentursoftware-integration-rWNYuGt0XrkDJul 8, 2026/25 days
/de/articles/hellohq-integration-zddZiZRubNScJul 8, 2026/25 days
/de/articles/google-sheets-integration-8ckigEX8irSLJul 8, 2026/25 days
/de/articles/ottokit-integration-MZ130D74ZX39Jul 8, 2026/25 days
/de/articles/shift-integration-QqXgAerdTO2IJul 8, 2026/25 days
/de/articles/n8n-integration-HD3AhM98FS7TJul 8, 2026/25 days
/de/articles/memtime-integration-SKjhui6WH78ZJul 8, 2026/25 days
/de/articles/usu-integration-hvj66HVhhRWQJul 8, 2026/25 days
/de/articles/google-drivemicrosoft-onedrive-integration-3Zc054AL3cmyJul 8, 2026/25 days
/de/articles/daten-aus-trello-importieren-RNFsgaBCHVIiJul 8, 2026/25 days
/de/articles/daten-aus-meistertask-importieren-UbLp6F6rA3fsJul 8, 2026/25 days
/de/articles/nocrm-integration-tcwEedXgAojHJul 8, 2026/25 days
/de/articles/junico-partnerschaft-h4z9Yc9v6YzGJul 8, 2026/25 days
/de/articles/onboarding-tutorial-qAJlg8HVBAOcJul 8, 2026/25 days
/de/articles/onboarding-pakete-e8VuJ1agXloDJul 8, 2026/25 days
/de/articles/so-arbeiten-andere-agenturen-mit-awork-ejPRsNOncafzJul 8, 2026/25 days
/de/articles/informationssicherheit-and-iso-270012022-uLPw9U0TbcpZJul 8, 2026/25 days
/de/articles/datenschutz-und-dsgvo-bei-awork-UB7kyYOOVtOGJul 8, 2026/25 days
/de/articles/sub-prozessoren-and-datenflusse-3x9SMpdWaCX6Jul 8, 2026/25 days
/de/articles/technische-and-organisatorische-massnahmen-toms-949jeudsxA2WJul 8, 2026/25 days
/de/articles/awork-und-ki-jZ8b0hUUSGR5Jul 8, 2026/25 days
/de/articles/vorfalle-and-sicherheitsmeldungen-RPIfYOx3ULvFJul 8, 2026/25 days
/de/articles/die-wichtigsten-dokumente-and-zertifikate-fJQuQGIoqbqyJul 8, 2026/25 days

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Drop in the URL, we crawl it and send the full report by email. Usually within two working days. Whether it gets published is your call.

A full age map of every article
Translation coverage and lag per language
Discoverability for search engines and AI answer engines

These teams document with HappySupport

How we measure

We read the help center's public sitemap, assign every URL to a language and evaluate the change date it declares. We then fetch a sample of article pages spread across the whole library and read titles, descriptions, structured data and interface controls off them. All of it runs under a clearly identifiable user agent, with pauses between requests.

Limits: change dates come from the underlying system and may have been reset in bulk during a migration. We call those days out separately. Pages that block us are left out of the sample. Nothing in this report says anything about the editorial quality of the articles.

Crawl: Crawled on Aug 2, 2026
Sample: Sample: 40 of 152 articles
Source: https://support.awork.com/sitemap.xml

This report can be wrong

Everything here is measured automatically from public pages, so a report can misread a help center or miss part of it. If a number does not match what you know about your own help center, write to contact@happysupport.ai and we will check it and correct the report.

awork is a trademark of its respective owner. This report was produced independently and is not affiliated with awork.