HappySupport
Help center audit

monday.com

As of Aug 2, 2026

This report comes from a public crawl of the monday.com help center. It covers 2,394 articles across English, Spanish, French, Portuguese, German, and Japanese. Every number is read from the sitemap and the pages themselves, none of it is estimated.

Open the help centermonday.com website
support.monday.com
Start page of the monday.com help center, as it looked when the audit ran
76

Health score

fair

out of 100

Platform

Zendesk Guide

Articles total

2,394

Categories

58

Languages

7

Primary language: English

Domain

support.monday.com

Own domain

Sitemap

2,725 entries

Content age map

One tile per article, sorted from freshest to most outdated.

26.6%26.6 percent of the English articles are older than six months

  • Fresh under 1 month 199
  • Ripe 1 to 3 months 166
  • Turning 3 to 6 months 119
  • Stale 6 to 12 months 111
  • Rotten over 1 year 64

Half the library is under 68 days old. The other half stretches back 760 days.

Changes over time

Articles changed per month over the last 24 months. Each bar counts the articles whose last change falls in that month.

654 articles changed over the last 24 months. The busiest month was July 2026, with 206 articles.

  1. September 2024: 0 articles
  2. October 2024: 0 articles
  3. November 2024: 1 articles
  4. December 2024: 1 articles
  5. January 2025: 1 articles
  6. February 2025: 19 articles
  7. March 2025: 3 articles
  8. April 2025: 18 articles
  9. May 2025: 4 articles
  10. June 2025: 5 articles
  11. July 2025: 7 articles
  12. August 2025: 18 articles
  13. September 2025: 38 articles
  14. October 2025: 15 articles
  15. November 2025: 10 articles
  16. December 2025: 14 articles
  17. January 2026: 13 articles
  18. February 2026: 30 articles
  19. March 2026: 49 articles
  20. April 2026: 40 articles
  21. May 2026: 53 articles
  22. June 2026: 105 articles
  23. July 2026: 206 articles
  24. August 2026: 4 articles

Health score

A weighted value across five areas. Anything we could not measure is left out rather than counted as a zero.

  • FreshnessWeight 3583
  • StructureWeight 1588
  • FindabilityWeight 2050
  • AI readinessWeight 2080
  • MultilingualWeight 1076

What stands out

Every statement names the number it came from.

Worth fixing

8 findings

  • 26.6 percent of the articles are older than six months.

  • 64 articles have not been touched in over a year, the oldest for 760 days.

  • The help center's front page refused our request with status 403, so we could not check what is on it.

  • 100 percent of the article URLs carry a number instead of a readable title. That is the platform's doing.

  • 61 percent of the images have no alt text, which makes them invisible to screen readers and to image search.

  • The articles offer no way to give feedback, so there is no signal about which article is not working.

  • There is no llms.txt, so AI systems get no curated entry point into the documentation.

  • Russian covers only 2.6 percent of the primary language, leaving roughly 642 articles untranslated.

Good

1 finding

  • All 9 AI crawlers we checked are allowed to read this help center.

Languages

Coverage relative to the primary language. Lag measures how many days a translation trails its source.

LanguageArticlesCoverageLag
EnglishPrimary659100%no data
Spanish35854.3%0 days
French35854.3%0 days
Portuguese34953%0 days
German33651%0 days
Japanese31748.1%0 days
Russian172.6%0 days

Visibility to AI answers

Whether ChatGPT, Claude and Perplexity are allowed to read and cite this help center at all, and whether they can tell how current an article is.

Crawler access

  • GPTBotallowed
  • OAI-SearchBotallowed
  • ChatGPT-Userallowed
  • ClaudeBotallowed
  • PerplexityBotallowed
  • Google-Extendedallowed
  • Applebot-Extendedallowed
  • CCBotallowed
  • Bytespiderallowed

llms.txt

absent

Structured data

Answer, Article, ContactPoint, FAQPage, ImageObject, Organization, Question, WebSite

Visible change date

on 100 percent of the sampled pages

Findability

Based on a sample of 33 article pages. The values describe that sample, not every single page.

  • 100
    Meta descriptions
    100 percent
  • 100
    Canonical tags
    100 percent
  • 3
    Exactly one H1
    3 percent
  • 38.6
    Images with alt text
    38.6 percent
  • 0
    Very short articles
    0 percent
  • 0
    Feedback control
    0 percent
  • 100
    Breadcrumbs
    100 percent
  • 57.6
    Table of contents
    57.6 percent
Words per article
1,269 median
Images per article
72 median
Search in the help center
not measurable

The oldest articles

Up to 30 articles, sorted by when they last changed.

  1. /hc/en-us/articles/360001568919-The-item-pop-up-cardJul 3, 2024/760 days
  2. /hc/en-us/articles/360002328879-The-I-Was-Mentioned-WidgetJul 7, 2024/756 days
  3. /hc/en-us/articles/360002328919-Board-Updates-WidgetJul 7, 2024/756 days
  4. /hc/en-us/articles/360002383219-The-Embed-Everything-WidgetJul 7, 2024/756 days
  5. /hc/en-us/articles/19355252510354-WorkCanvas-copy-paste-from-MiroJul 7, 2024/756 days
  6. /hc/en-us/articles/19176857099538-WorkCanvas-sharing-permissionsNov 28, 2024/612 days
  7. /hc/en-us/articles/22106086618258-WorkCanvas-table-elementDec 30, 2024/580 days
  8. /hc/en-us/articles/4404332596498-The-Bubble-ChartJan 20, 2025/559 days
  9. /hc/en-us/articles/360001264249-The-Files-Gallery-ViewFeb 3, 2025/545 days
  10. /hc/en-us/articles/4411048904082-File-annotationsFeb 3, 2025/545 days
  11. /hc/en-us/articles/360000292500-How-to-share-projects-with-guestsFeb 3, 2025/545 days
  12. /hc/en-us/articles/360019261259-The-IF-FunctionFeb 3, 2025/545 days
  13. /hc/en-us/articles/360020246419-The-Text-WidgetFeb 3, 2025/545 days
  14. /hc/en-us/articles/4415714043538-The-Llama-Farm-WidgetFeb 4, 2025/544 days
  15. /hc/en-us/articles/360001553340-SAML-ADFSFeb 5, 2025/543 days
  16. /hc/en-us/articles/115005319609-How-to-enable-or-disable-desktop-notificationsFeb 11, 2025/537 days
  17. /hc/en-us/articles/360002138760-Testing-beta-features-with-monday-labsFeb 11, 2025/537 days
  18. /hc/en-us/articles/115005720725-How-to-change-the-first-day-of-the-week-in-my-calendarFeb 11, 2025/537 days
  19. /hc/en-us/articles/4410500266514-How-to-set-a-session-duration-on-your-accountFeb 11, 2025/537 days
  20. /hc/en-us/articles/18705654232466-Claim-your-business-domain-on-monday-comFeb 11, 2025/537 days
  21. /hc/en-us/articles/360000769869-monday-com-Frameworks-Standards-and-CertificationsFeb 11, 2025/537 days
  22. /hc/en-us/articles/8491691268754-Tenant-level-restrictionsFeb 11, 2025/537 days
  23. /hc/en-us/articles/360010488459-The-monday-com-status-pageFeb 11, 2025/537 days
  24. /hc/en-us/articles/360011981820-How-to-update-my-VAT-ID-numberFeb 12, 2025/536 days
  25. /hc/en-us/articles/360000461565-Custom-SAML-2-0Feb 15, 2025/533 days
  26. /hc/en-us/articles/360000810329-Google-Single-Sign-OnFeb 20, 2025/528 days
  27. /hc/en-us/articles/4663657357970-Team-collaboration-with-workdocsFeb 25, 2025/523 days
  28. /hc/en-us/articles/360000639499-Can-I-change-the-currency-of-my-accountMar 11, 2025/509 days
  29. /hc/en-us/articles/360002808919-The-Bookmarks-WidgetMar 15, 2025/505 days
  30. /hc/en-us/articles/4452237638546-Group-your-board-by-anythingMar 18, 2025/502 days
Request your own audit

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Drop in the URL, we crawl it and send the full report by email. Usually within two working days. Whether it gets published is your call.

  • A full age map of every article
  • Translation coverage and lag per language
  • Discoverability for search engines and AI answer engines

The public home page of your help center is enough, with or without https://. We crawl the rest from there.

We use the address for this report only. No newsletter, no reselling.

These teams document with HappySupport

How we measure

We read the help center's public sitemap, assign every URL to a language and evaluate the change date it declares. We then fetch a sample of article pages spread across the whole library and read titles, descriptions, structured data and interface controls off them. All of it runs under a clearly identifiable user agent, with pauses between requests.

Limits: change dates come from the underlying system and may have been reset in bulk during a migration. We call those days out separately. Pages that block us are left out of the sample. Nothing in this report says anything about the editorial quality of the articles.

Crawl
Crawled on Aug 2, 2026
Sample
Sample: 33 of 659 articles
Source
https://support.monday.com/hc/sitemap.xml

This report can be wrong

Everything here is measured automatically from public pages, so a report can misread a help center or miss part of it. If a number does not match what you know about your own help center, write to contact@happysupport.ai and we will check it and correct the report.

monday.com is a trademark of its respective owner. This report was produced independently and is not affiliated with monday.com.

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