Help center audit

The Passionfroot help center, audited

As of Aug 2, 2026

We audited the Passionfroot help center with a public crawl. This report covers 31 articles across English. Every number is read from the sitemap and the pages themselves, none of it is estimated.

Open the help center Passionfroot website

help.passionfroot.me

Start page of the Passionfroot help center, as it looked when the audit ran

Health score

fair

out of 100

Platform

Intercom

Articles total

Findability

Based on a sample of 31 article pages. The values describe that sample, not every single page.

12.9
Meta descriptions
12.9 percent
100
Canonical tags
100 percent
29
Exactly one H1
29 percent
100
Images with alt text
100 percent
3.2
Very short articles
3.2 percent
100
Feedback control
100 percent
100
Breadcrumbs
100 percent
96.8
Table of contents
96.8 percent

Words per article: 819 median
Images per article: 4 median
Search in the help center: present

Health score

A weighted value across five areas. Anything we could not measure is left out rather than counted as a zero.

FreshnessWeight 3561
StructureWeight 1594
FindabilityWeight 2040
AI readinessWeight 20100
MultilingualWeight 10does not apply

90 of 100 weight points were measurable.

What we found

Every fixable problem this audit surfaced. Each row jumps to the details and the affected pages.

14 articles untouched for more than 6 monthsDetails

What stands out

Every statement names the number it came from.

Critical

1 finding

45.2 percent of the articles have not changed in over six months, that is 14 of them.

Worth fixing

3 findings

4 articles have not been touched in over a year, the oldest for 415 days.
87 percent of the sampled pages have no meta description, so Google writes the search snippet itself.
100 percent of the article URLs carry a number instead of a readable title. That is the platform's doing.

Good

1 finding

All 9 AI crawlers we checked are allowed to read this help center.

Particular to this help center

Observations specific to this help center, pulled straight from the crawl data.

A long stretch without updates

The longest gap without a single dated update spans 9 consecutive months.

Oldest article

The oldest dated article is app performance status: last updated on Jun 13, 2025, 415 days ago.

Content age map

One tile per article, sorted from freshest to most outdated.

45.2%45.2 percent of the English articles are older than six months

Fresh under 1 month 4
Ripe 1 to 3 months 9
Turning 3 to 6 months 4
Stale 6 to 12 months 10
Rotten over 1 year 4

Half the library is under 135 days old. The other half stretches back 415 days.

Changes over time

Articles changed per month over the last 24 months. Each bar counts the articles whose last change falls in that month.

31 articles changed over the last 24 months. The busiest month was June 2026, with 9 articles.

September 2024: 0 articles
October 2024: 0 articles
November 2024: 0 articles
December 2024: 0 articles
January 2025: 0 articles
February 2025: 0 articles
March 2025: 0 articles
April 2025: 0 articles
May 2025: 0 articles
June 2025: 4 articles
July 2025: 0 articles
August 2025: 0 articles
September 2025: 0 articles
October 2025: 7 articles
November 2025: 0 articles
December 2025: 0 articles
January 2026: 3 articles
February 2026: 0 articles
March 2026: 2 articles
April 2026: 2 articles
May 2026: 0 articles
June 2026: 9 articles
July 2026: 4 articles
August 2026: 0 articles

Languages

This help center is published in one language only.

Visibility to AI answers

Whether ChatGPT, Claude and Perplexity are allowed to read and cite this help center at all, and whether they can tell how current an article is.

Crawler access

GPTBotallowed
OAI-SearchBotallowed
ChatGPT-Userallowed
ClaudeBotallowed
PerplexityBotallowed
Google-Extendedallowed
Applebot-Extendedallowed
CCBotallowed
Bytespiderallowed

llms.txt

present

Structured data

Article, BreadcrumbList, ListItem, Organization, Person

Visible change date

on 100 percent of the sampled pages

The oldest articles

Up to 30 articles, sorted by when they last changed.

/en/articles/11570277-app-performance-statusJun 13, 2025/415 days
/en/articles/11552815-messaging-inboxJun 16, 2025/412 days
/en/articles/11552830-calendarJun 16, 2025/412 days
/en/articles/11564268-partner-referral-programJun 20, 2025/408 days
/en/articles/11552930-discoverOct 10, 2025/296 days
/en/articles/11570280-other-faqsOct 31, 2025/275 days
/en/articles/11552634-your-first-bookingOct 31, 2025/275 days
Show all 30
1. /en/articles/11554166-faqsOct 31, 2025/275 days
2. /en/articles/11552675-navigating-your-workspaceOct 31, 2025/275 days
3. /en/articles/11552873-faqsOct 31, 2025/275 days
4. /en/articles/12355217-passionfroot-subscription-and-account-accessOct 31, 2025/275 days
5. /en/articles/13490633-security-data-processingJan 23, 2026/191 days
6. /en/articles/11570259-gdpr-passionfrootJan 26, 2026/188 days
7. /en/articles/11569203-privacy-policyJan 26, 2026/188 days
8. /en/articles/13977082-community-guidelinesMar 6, 2026/149 days
9. /en/articles/11828931-the-creator-vetting-processMar 20, 2026/135 days
10. /en/articles/11564193-partner-settingsApr 10, 2026/114 days
11. /en/articles/11631732-analytics-insights-for-partnersApr 10, 2026/114 days
12. /en/articles/11564063-paying-creators-on-passionfrootJun 25, 2026/38 days
13. /en/articles/11552787-the-collaboration-flowJun 25, 2026/38 days
14. /en/articles/11564057-collaboration-managementJun 25, 2026/38 days
15. /en/articles/11552627-day-1-with-passionfrootJun 25, 2026/38 days
16. /en/articles/11552776-storefrontJun 25, 2026/38 days
17. /en/articles/11581584-reportsJun 25, 2026/38 days
18. /en/articles/13610469-zest-the-creator-marketing-ai-agentJun 25, 2026/38 days
19. /en/articles/11563316-getting-startedJun 25, 2026/38 days
20. /en/articles/11563360-discover-and-book-the-right-creators-to-your-campaignJun 25, 2026/38 days
21. /en/articles/11570199-terms-conditionsJul 15, 2026/18 days
22. /en/articles/11552638-pricingJul 17, 2026/16 days
23. /en/articles/11552849-getting-paid-on-passionfrootJul 17, 2026/16 days

Request your own audit

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Drop in the URL, we crawl it and send the full report by email. Usually within two working days. Whether it gets published is your call.

A full age map of every article
Translation coverage and lag per language
Discoverability for search engines and AI answer engines

These teams document with HappySupport

How we measure

We read the help center's public sitemap, assign every URL to a language and evaluate the change date it declares. We then fetch a sample of article pages spread across the whole library and read titles, descriptions, structured data and interface controls off them. All of it runs under a clearly identifiable user agent, with pauses between requests.

Limits: change dates come from the underlying system and may have been reset in bulk during a migration. We call those days out separately. Pages that block us are left out of the sample. Nothing in this report says anything about the editorial quality of the articles.

Crawl: Crawled on Aug 2, 2026
Sample: Sample: 31 of 31 articles
Source: https://help.passionfroot.me/sitemap.xml

This report can be wrong

Everything here is measured automatically from public pages, so a report can misread a help center or miss part of it. If a number does not match what you know about your own help center, write to contact@happysupport.ai and we will check it and correct the report.

Passionfroot is a trademark of its respective owner. This report was produced independently and is not affiliated with Passionfroot.

Runs on Intercom

This help center is hosted on Intercom. If yours is too and the numbers above look familiar, the problem is usually not effort but tooling: articles go stale faster than anyone can rewrite them. HappySupport replaces the help center and keeps articles current automatically, with AI chat and a ticket inbox included. Your existing ticketing can stay where it is or move over.

See HappySupport as a Intercom alternative