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Custom / unknown/Other
- articles
- 512
As of Aug 3, 2026
Read the reportRating
Help centers rated failing
2 of the 18 help centers we audited are rated failing, scoring 0 to 39 out of 100. As a group they are weakest on Freshness, at a median of 25 out of 100. Here is what they have in common, and where each one loses points.
What these help centers have in common
Median score per pillar across the 2 help centers rated failing. Weakest pillar first, because that is what the band is losing its points on.
- Freshness25
- Findability30
- AI readiness36
- Structure38
- Multilingualnot measurable
Medians, not averages. A pillar reads as not measured when nothing in this band published enough for us to score it.
Where each one loses points
The two lowest pillar scores for every help center in this band, out of 100.
Scores in this band
28 to 38
Median health score
33
Median articles
16,941
Median articles 6+ months old
78.1%
Block at least one AI crawler
0%
Publish an llms.txt
50%
Offer a search box
0%
Most common platform
Custom / unknown (2)
How the neighbouring bands compare
The same measurements, one step better and one step worse.
Published audits
Highest score first. Every number comes from the same crawl and the same scale.
DATEV
Custom / unknown/Other
- articles
- 33,370
- over six months old
- 78.1%
As of Aug 3, 2026
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- A full age map of every article
- Translation coverage and lag per language
- Discoverability for search engines and AI answer engines
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