awork
HappySupport/Collaboration
- articles
- 304
- over six months old
- 0%
- languages
- 2
As of Aug 2, 2026
Read the report2 of the 18 help centers we audited are rated excellent, scoring 90 to 100 out of 100. As a group they are weakest on Structure, at a median of 95 out of 100. Here is what they have in common, and where each one loses points.
Median score per pillar across the 2 help centers rated excellent. Weakest pillar first, because that is what the band is losing its points on.
Medians, not averages. A pillar reads as not measured when nothing in this band published enough for us to score it.
The two lowest pillar scores for every help center in this band, out of 100.
Scores in this band
99 to 100
Median health score
100
Median articles
203
Median articles 6+ months old
0%
Block at least one AI crawler
0%
Publish an llms.txt
100%
Offer a search box
100%
Most common platform
HappySupport (2)
The same measurements, one step better and one step worse.
Highest score first. Every number comes from the same crawl and the same scale.
HappySupport/Collaboration
As of Aug 2, 2026
Read the reportHappySupport/Support
As of Aug 2, 2026
Read the reportDrop in the URL, we crawl it and send the full report by email. Usually within two working days. Whether it gets published is your call.
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