HappySupport
Rating

Help centers rated fair

8 of the 16 help centers we audited score 70 to 79 out of 100. Here is what they have in common, and where each one loses points.

Published audits

Highest score first. Every number comes from the same crawl and the same scale.

Personio

Zendesk Guide/HR

articles
1,708
over six months old
0.2%
languages
3

As of Aug 2, 2026

Read the report

Brevo

Zendesk Guide/CRM

articles
4,149
over six months old
1.6%
languages
6

As of Aug 2, 2026

Read the report

Pipedrive

ReadMe/CRM

articles
12,387
languages
22

As of Aug 2, 2026

Read the report

Intercom

Intercom/Support

articles
5,384
over six months old
37.5%
languages
6

As of Aug 2, 2026

Read the report

monday.com

Zendesk Guide/Collaboration

articles
2,394
over six months old
26.6%
languages
7

As of Aug 2, 2026

Read the report

Zendesk

Zendesk Guide/Support

articles
38,231
over six months old
6.1%
languages
9

As of Aug 2, 2026

Read the report

Miro

Zendesk Guide/Collaboration

articles
4,626
over six months old
48.4%
languages
8

As of Aug 2, 2026

Read the report

Passionfroot

Intercom/Other

articles
31
over six months old
45.2%

As of Aug 2, 2026

Read the report
Request your own audit

We will audit your help center, free

Drop in the URL, we crawl it and send the full report by email. Usually within two working days. Whether it gets published is your call.

  • A full age map of every article
  • Translation coverage and lag per language
  • Discoverability for search engines and AI answer engines

The public home page of your help center is enough, with or without https://. We crawl the rest from there.

We use the address for this report only. No newsletter, no reselling.

These teams document with HappySupport

Your help center, ready before your coffee.

Start for free and publish your first article today.

HappySupport