HappySupport
Free tool

How old is your help center, really?

We crawl public help centers, measure the age of every article and publish the result. No login, no estimates, only what the sitemap and the pages themselves say.

Health scoreHigher is better

All 16 audited help centers by health score. Click a bar for the report.

Help centers audited
16
Articles measured
107,349
Content older than six months
14%
Block at least one AI crawler
6%

Published audits

Every report comes from a real crawl. Newest first. The numbers change whenever we measure again.

Miro

Zendesk Guide/Collaboration

articles
4,626
over six months old
48.4%
languages
8

As of Aug 2, 2026

Read the report

HubSpot

Custom / unknown/CRM

articles
31,306
over six months old
33.9%
languages
15

As of Aug 2, 2026

Read the report

Zendesk

Zendesk Guide/Support

articles
38,231
over six months old
6.1%
languages
9

As of Aug 2, 2026

Read the report

Intercom

Intercom/Support

articles
5,384
over six months old
37.5%
languages
6

As of Aug 2, 2026

Read the report

What we have found so far

Numbers across every published audit. Medians rather than averages, so one enormous knowledge base does not describe everybody else.

Median articles

2,268

Median health score

77

Publish an llms.txt

31%

Most common platform

Zendesk Guide (7)

Last updated

Aug 2, 2026

Request your own audit

We will audit your help center, free

Drop in the URL, we crawl it and send the full report by email. Usually within two working days. Whether it gets published is your call.

  • A full age map of every article
  • Translation coverage and lag per language
  • Discoverability for search engines and AI answer engines

The public home page of your help center is enough, with or without https://. We crawl the rest from there.

We use the address for this report only. No newsletter, no reselling.

These teams document with HappySupport

Your help center, ready before your coffee.

Start for free and publish your first article today.

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